alohanafinancial.com

Privacy Policy

Alohana Financial, LLC (“Alohana Financial,” “we,” “our,” or “us”) values the trust you place in us. As a fiduciary financial planning and investment advisory firm, we hold your privacy and the confidentiality of your personal information as a fundamental part of our relationship together.

We are committed to protecting your information, using it responsibly, and ensuring you understand how it is collected, used, and safeguarded. Alohana Financial will not sell your personal information. We will only share it when permitted by law, when necessary to deliver our services, or when you authorize us to do so.
This Privacy Policy is provided to all clients on an annual basis and is available upon request.

Why We Collect Your Information

We collect personal information so we can:

  • Design, deliver, and maintain the financial planning, life planning, and investment management services you engage us for.
  • Understand your goals and financial circumstances to provide appropriate recommendations.
  • Comply with federal and state laws and regulations applicable to registered investment advisers. 

What Information We Collect and Maintain

We may collect and retain nonpublic personal information about you such as:

Information You Provide to Us

  • Name, address, date of birth, Social Security number, and other identifying information.
  • Financial information, including income, assets, liabilities, tax information, estate documents, insurance details, and cash-flow information.
  • Information shared during life planning meetings, consultations, onboarding forms, and ongoing reviews.

Information We Generate

  • Financial plans, analyses, projections, investment recommendations, or other materials we prepare to serve your financial life planning needs.
  • Internal notes and documentation created to support our advisory relationship.

Information From Third Parties

  • Account information from custodians, investment platforms, insurance companies, accountants, attorneys, or other professionals you authorize.
  • Data received to help deliver or improve the services we provide.

What Information We Disclose

Alohana Financial may disclose personal information in the following limited circumstances:

Disclosures Permitted or Required by Law

We may share information with unaffiliated third parties in circumstances allowed by law, including:

  • Custodians, technology providers, or service partners who help us deliver financial planning or investment advisory services.
  • Regulatory authorities or law enforcement when legally required.
  • Accountants, attorneys, or other professionals only when you direct us to collaborate on your behalf.

We may also share information with independent contractors engaged by Alohana Financial, LLC, all of whom are bound by confidentiality requirements.

Your Authorization

We will disclose information to third parties only when:

  • You provide prior written consent;
  • You designate an authorized representative; or
  • You request we coordinate with another professional on your behalf.

If an Adviser Leaves the Firm

If an adviser associated with Alohana Financial departs for another firm, they are not permitted to take your personal information unless you explicitly authorize it.

Your Right to “Opt Out” of Certain Disclosures

If you prefer that your information not be shared with a departing adviser or specific third parties (within legal allowances), you may opt out at any time by contacting us at:

contact@alohanafinancial.com
or
(919) 225-1625

How We Protect Your Personal Information

Protecting your privacy is essential to us. Alohana Financial maintains:

  • Restricted access to client information—available only to team members and service providers who need it to perform their work.
  • Physical safeguards, such as secure office storage and document handling procedures.
  • Electronic safeguards, including encryption, secure client portals, password-protected systems, and multi-factor authentication.
  • Procedural safeguards, including ongoing compliance reviews and privacy training.

These protections reflect industry standards and regulatory expectations.

Website & Digital Privacy

When you visit alohanafinancial.com, we may collect limited non-identifying information (e.g., cookies, analytics) to improve site functionality.
We do not sell or share website visitor data for marketing by third parties.

Confidentiality in Our Planning Relationship

We recognize that financial planning—especially life planning—requires trust, openness, and the sharing of deeply personal information.
Alohana Financial upholds strict confidentiality around any personal narratives, goals, meeting discussions, or values-based information shared during the planning process.

This information is treated with the same level of protection as your financial data.

Changes to This Policy

We may update this Privacy Policy periodically. When changes occur, we will notify clients and provide an updated version.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Alohana Financial, LLC

(919) 225-1625
contact@alohanafinancial.com

We will respond promptly and with care.